Rebuilding Leadership Foundations for the Age of AI
In The Engagement Crisis, Gary C. Manis delivers a timely and actionable blueprint for transforming workplaces in an era of unprecedented change. With U.S. employee engagement stagnant at just 31% and global productivity losses exceeding $10 trillion annually, Manis contends that poor leadership, not macroeconomic forces, is the root cause of widespread disengagement.
His remedy is the Four Pillars of Leadership: a practical framework built on Vision-Fueled direction, People-Centric investment, Process-Driven reliability, and Customer-Focused delivery. Through the highly instructive narrative of Northstar Dynamics and its CEO Mara Ellison, Manis shows how organizations can move from a culture of quiet resignation to one of genuine stewardship, where employees don't merely tolerate their jobs, but invest in them.
Written for leaders at every level, the book offers concrete tools including the Stewardship Maturity Index, the Leader Behavior Compact, and ITIL-based process principles, all designed to help any organization become a Destination Employment Location™. In the Age of AI, Manis argues that engaged teams aren't a luxury, they're the ultimate competitive advantage.